Privacy Policy

1. Introduction

Welcome to Breezy Simply Spotless ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at breezysimplyspotless.com or use our cleaning services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Property address and service details
• Payment information (processed securely through Stripe)
• Account credentials if you create an account
• Profile picture if you choose to upload one
• Communications you send us

We also automatically collect certain information when you use our website, including IP address, browser type, pages visited, and cookies.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your cleaning bookings
• Send booking confirmations and reminders
• Process payments through Stripe
• Communicate with you about our services
• Improve our website and services
• Send promotional emails (you can opt out at any time)
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Stripe — for payment processing
• Google — for authentication if you sign in with Google
• Facebook — for authentication if you sign in with Facebook
• Resend — for sending transactional emails
• Cloudinary — for storing profile pictures
• Mailchimp — for email marketing (with your consent)

5. Cookies

We use cookies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed securely through Stripe and is never stored on our servers.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails at any time
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at simplyspotless305@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: